Do i must provide notice to my present provider? Do i must offer notice to my current provider?

Do i must provide notice to my present provider? </i> Do i must offer notice to my current provider?

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Do i have to offer notice to my present provider? Do i must provide notice to my present provider?

Do i have to offer notice to my present provider? Do i must provide notice to my present provider?

Yes, we don’t would like them to help keep payment you! Once you’ve an install date from us, provide your old provider a fast call to allow them understand you want to cancel the services you provide. Many request 14 to 31 days’ notice, you connected before your old services are switched off so we should be able to get.

Do you realy install all of the services in the exact same time? Do you really install most of the services during the exact same time?

Do you really install most of the services in the time that is same? Can you install most of the services during the exact same time?

We do certainly! Because we have our whole system – unlike plenty of other providers – we are in a position to have got all the services you provide ready to go in the day that is same.

More concerns More questions

More concerns More questions

The length of time does the installation simply simply take?

Broadly speaking, we ask you to allow around couple of hours, but in many cases we take action much sooner.

Do i must sign for the gear?

Yes, however if you’re maybe maybe perhaps not available, some body aged 18 or higher can alternatively.

Exactly what if I have difficulty with QuickStart self-installation?

We now have a separate team to troubleshoot and make suggestions through each step of the process of this set-up. We will send an engineer out to you as soon as possible, free of charge if it’s not successful.

Will you have to dig up my yard or driveway?

This will depend on your own home. If Virgin Media solutions have now been set up formerly, it’s likely that people won’t need certainly to. If you don’t, we might should do a little quantity of searching in purchase to bring our community for you.

We can arrange a pre-install engineer visit to have a look and discuss the process in advance if you are unsure.

My driveway has provided access, performs this matter?

Yes, we are going to require you to offer us with a few of the neighbors’ details (name, target, phone number and email) in the event that we need to do some digging so we can get permission from them.

Are you going to need certainly to drill through the walls of my home?

If Virgin Media solutions have actuallyn’t been installed when you look at the property before, we may need to do a small amount of drilling to be able to feed our cable to the building. If you’re https://hookupdate.net/badoo-review/ uncertain, we are able to organize a pre-install engineer stop by at check out and discuss this to you ahead of time.

Do I need a satellite meal from the home?

No, all our services drop our special cable, which means your television does not get disrupted by poor weather.

I’ve had Virgin before however the cable happens to be cut, is the fact that a problem?

Perhaps maybe Not at all – it just means you won’t have the ability to make use of our QuickStart self-install solution. We’ll arrange for starters of our designers in the future and set everything up for you personally alternatively.

Simply Simply Click and Collect Click and Collect

Simply Simply Simply Click and Collect Click and Collect

How large will the container be?

With respect to the bundle you’ve plumped for, your QuickStart pack can consider to 4.17kg and stay as much as 195mm x 220mm x 380mm – that’s slightly larger compared to a shoebox.

The length of time do i must pick up my package through the collection point?

You’ll have actually 10 calendar days from your own plumped for collection date to choose your QuickStart that is snazzy pack.

Exactly exactly just What do i must bring with me to select up my package?

You’ll need certainly to bring the e-mail and/or SMS message you received that features your collection rule. You’ll also have to take some type of ID, such as for example your passport or driver’s permit. If somebody else is gathering in your stead, they shall require the ID of the individual who ordered it.

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